HSBC

HSBC is hiring for Assistant Manager Operations

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Job Details

  1. Company: HSBC
  2. Job Position: Assistant Manager Operations – Apprentice
  3. Location: Hyderabad, Telangana, India
  4. Department: Asset and Wealth Management
  5. Job Type: Fixed Term – Full Time
  6. Work Style: Office Worker
  7. Apprenticeship Duration: 12 Months
  8. Job ID: 60858
  9. Posted Date: 24 September 2026
  10. Apply By: 09 October 2026
  11. Qualification: Graduation
  12. Experience: Not specified

Job Overview

HSBC is hiring an Assistant Manager Operations – Apprentice for its Asset and Wealth Management team in Hyderabad. The role focuses on investor services, transaction reporting, customer communication, distribution services, monthly reporting, and maintaining process and regulatory compliance. Candidates should have an understanding of mutual funds or security markets, strong communication skills, and an interest in client-facing service roles. The apprenticeship will continue for one year under the applicable Apprentices Act and Rules.

Key Responsibilities

  1. Ensure timely and accurate reporting of transactions received at the Investor Service Centre.
  2. Manage customer communication and support timely resolution of queries.
  3. Support distribution services and investor services, particularly for corporate customers.
  4. Coordinate with service providers and highlight discrepancies or gaps on time.
  5. Identify and support process efficiency improvements.
  6. Contribute to improving customer service and customer satisfaction.
  7. Follow applicable regulatory requirements related to the role.
  8. Contribute to knowledge management activities within the customer service team.
  9. Support contingency and leave planning activities.
  10. Follow the process manual and applicable FIM requirements.
  11. Support and maintain the monthly reporting process.
  12. Work with internal and external stakeholders as required.
  13. Handle assigned responsibilities with accountability for delivery outcomes.
  14. Prioritize and organize work according to business requirements.
  15. Maintain professional communication while representing the organization.
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Eligibility Criteria

  1. Candidates must have a minimum graduation qualification or the higher qualification required for the role.
  2. Graduate or postgraduate candidates can apply.
  3. Candidates should have a good understanding of mutual funds and security markets.
  4. Candidates should have good verbal and written communication skills.
  5. Candidates should have good team and interpersonal skills.
  6. Candidates should be interested in a client-facing role.
  7. Candidates should have a service-oriented approach.
  8. NISM V A certification is mentioned as a requirement.
  9. Knowledge of a local language will be an advantage.

Required Skills

  1. Mutual fund and securities market knowledge.
  2. Investor services knowledge.
  3. Customer service skills.
  4. Strong verbal communication.
  5. Strong written communication.
  6. Teamwork and collaboration.
  7. Interpersonal skills.
  8. Client-handling skills.
  9. Attention to accuracy in transaction reporting.
  10. Problem-solving and discrepancy identification.
  11. Process compliance.
  12. Reporting skills.
  13. Time management and work prioritization.
  14. Knowledge of regulatory requirements.
  15. NISM V A certification.

Why Join HSBC?

  1. Opportunity to gain experience in Asset and Wealth Management.
  2. Exposure to investor and customer service operations.
  3. Opportunity to work with internal and external stakeholders.
  4. Professional development and learning opportunities.
  5. Access to HSBC’s wider career and learning environment.
  6. Opportunity to gain practical experience through a structured one-year apprenticeship.
  7. Eligible apprentices will be registered on the NATS portal.
  8. A Certificate of Proficiency will be issued by the Government of India, as applicable, after successful completion of the apprenticeship tenure.
  9. HSBC highlights continuous professional development, flexible working opportunities where applicable, and an inclusive workplace.
  10. Employee wellbeing initiatives cover areas including mental, physical, financial, and social wellbeing, subject to applicable eligibility and location conditions.

Important Links

Apply Link: Click here

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