Job Details
- Company: IndiGo
- Job Position: Airport Operations – Terminal Service, Security, and Ramp
- Location: Pan India
- Hiring Drive: Airport Operations Online Drive 2026
- Job Type: Full-Time
- Qualification: Graduation in any stream from a UGC-approved university
- Experience: Not specified in the job description
- Work Schedule: Rotational shifts
- Salary: Not specified in the job description
- Job Location Mentioned: Gurgaon
Job Overview
IndiGo is conducting the Airport Operations Online Drive 2026 for candidates interested in airport operations roles across India. The available positions include Terminal Service, Security, and Ramp operations. Depending on the position, selected candidates may assist passengers, manage check-in and boarding services, handle baggage-related activities, perform security screening, monitor restricted areas, or coordinate ground handling operations. Candidates must meet the specified eligibility requirements and be willing to work in rotational shifts.
Key Responsibilities
- Assist passengers with check-in and boarding services.
- Support passengers with baggage-related services.
- Respond to passenger inquiries and special requests.
- Address and resolve passenger concerns and conflicts.
- Help maintain a smooth and satisfactory passenger experience.
- Follow applicable safety and operational requirements.
- Screen passengers, luggage, and cargo as part of security operations.
- Use security equipment for passenger and baggage screening.
- Monitor access to restricted airport areas.
- Respond to security breaches and potential threats according to applicable protocols.
- Follow aviation security procedures and compliance requirements.
- Coordinate ground handling activities in ramp operations.
- Support safe and efficient aircraft turnaround activities.
- Maintain clear communication among ground staff, pilots, and operations teams.
- Follow safety and security procedures during ground operations.
Eligibility Criteria
- Candidates must be graduates in any stream.
- The degree should be from a UGC-approved university.
- Candidates should maintain the required grooming standards.
- Candidates should not have visible tattoos.
- Candidates should be willing to work rotational shifts.
- Candidates should have the required educational documents.
- Candidates should provide an updated Aadhaar Card and PAN Card.
- Candidates should provide a passport issued after 2021 or a police verification certificate if applicable.
- Candidates with previous employment should provide relevant employment documents.
Required Skills
- Passenger Service
- Communication Skills
- Customer Handling
- Conflict Resolution
- Teamwork
- Safety Awareness
- Security Awareness
- Attention to Detail
- Ground Operations
- Problem Solving
- Interpersonal Skills
- Ability to Work in Rotational Shifts
- Ability to Follow Procedures
- Professional Grooming
Why Join IndiGo?
- Opportunity to build a career in the aviation industry.
- Work in airport operations across different operational areas.
- Gain exposure to passenger service, security, or ramp operations.
- Develop practical experience in a fast-paced airport environment.
- Work with teams involved in passenger and ground operations.
- Gain experience in safety and operational procedures.
- Opportunity to work as part of a diverse and inclusive workforce.
- Build professional skills in customer service, communication, teamwork, and airport operations.
Important Links
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