Zebra is hiring

Zebra is Hiring for Cloud Engineer

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Job Overview

Zebra is looking for a Cloud Engineer I to join its Cloud Engineering team in Pune, India. This role involves monitoring cloud systems, troubleshooting issues, and escalating cases when required. You will play a critical role in ensuring system health, availability, and performance in a 24x7x365 environment. This is a hybrid role that offers opportunities to learn, grow, and build a strong foundation in cloud technologies while contributing to the success of Zebra’s global clients.

Job Details

Company: Zebra
Job Position: Cloud Engineer, I
Location: Pune, India (Hybrid)
Qualification: Bachelor’s degree or technical diploma in Computer Science, Electronics, or related field
Salary: ₹6.5 – ₹9 LPA (Estimated for this role in India)

Key Responsibilities

  1. Monitor and interpret cloud dashboards and alerts diligently.
  2. Resolve basic issues independently.
  3. Escalate complex and urgent issues to senior teams.
  4. Coordinate with internal departments and occasionally customers.
  5. Track customer SLAs and escalate if delays occur.
  6. Document troubleshooting steps and resolutions.
  7. Manage cases in the electronic case management system.
  8. Monitor case backlogs and ensure SLA/KPI compliance.
  9. Share regular case and status reports with stakeholders.
  10. Support shift-based operations including nights and weekends.
  11. Execute scheduled manual cloud tasks.
  12. Collaborate with cross-functional engineering teams.
  13. Ensure adherence to ITIL processes.
  14. Maintain focus on service quality and uptime.
  15. Continuously update knowledge of cloud monitoring practices.

Required Skills and Knowledge

  1. Knowledge of Windows and Linux operating systems.
  2. Familiarity with AWS, Azure, and Google Cloud Platform.
  3. Understanding of databases and web services.
  4. Knowledge of networking fundamentals.
  5. Basic scripting in Python, PowerShell, or similar languages.
  6. Familiarity with SQL and REST API calls.
  7. Understanding of infrastructure and application monitoring.
  8. Knowledge of latency, performance, and availability metrics.
  9. Basic troubleshooting and issue resolution skills.
  10. Knowledge of HTML and markup languages.
  11. Familiarity with ITIL processes (Incident, Problem, Change, Event).
  12. Ability to work in rotational shifts.
  13. Strong communication and documentation skills.
  14. Analytical and problem-solving mindset.
  15. Entry-level certifications from AWS, Cisco, Microsoft, or CompTIA (preferred).
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About Zebra

Zebra Technologies is a global leader in creating innovative solutions that make businesses smarter and more connected. With a strong culture of curiosity and collaboration, Zebra empowers organizations worldwide to transform the way they work. From retail to healthcare to logistics, Zebra’s technologies drive efficiency, productivity, and growth.

Why Join Zebra?

  1. Be part of a global innovator in technology.
  2. Hybrid work model for flexibility.
  3. Exposure to cutting-edge cloud platforms.
  4. Opportunity to grow in a 24×7 enterprise environment.
  5. Collaborative and inclusive work culture.
  6. Structured career development and training.
  7. Strong emphasis on work-life balance and employee well-being.

Important Links

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