Job Overview
Pangolin Marketing, a Tech for Good B2B SaaS Agency, is seeking a dedicated and detail-oriented Client Servicing Executive to join its Key Account Management team. The ideal candidate will have a strong background in client relationship management, excellent communication skills, and the ability to coordinate effectively with internal teams. This role is essential for ensuring client satisfaction, growing client relationships & delivery scope, and fostering long-term partnerships.
Job Details
- Company: Pangolin Marketing
- Role: Client Servicing Executive
- Qualification: Degree in Marketing, Business, or a related field
- Experience: 0 to 2 years in client servicing, preferably in a B2B marketing or advertising agency
- Location: Remote
- Salary: As per company standards
- Job Type: Full-time
About Pangolin Marketing
Pangolin Marketing is a Tech for Good B2B SaaS agency that focuses on delivering impactful marketing solutions to drive sustainable growth. The company specializes in helping technology-driven businesses scale their marketing efforts through innovative and data-driven strategies.
Key Responsibilities
- Project Management: Oversee the execution of client projects, ensuring timely and high-quality delivery.
- Communication: Facilitate clear and effective communication between clients and internal teams.
- Feedback Management: Collect and analyze client feedback to enhance service delivery.
- Account Growth: Identify opportunities to expand services and increase account value.
- Documentation: Maintain accurate records of client interactions, MoMs, project details, and feedback.
Skills & Requirements
Advanced Skills
- Strong interpersonal and communication skills.
- Understanding of marketing & brand management.
- Proficiency in project management tools and software.
- Ability to analyze client needs and provide tailored solutions.
Strategic Skills
- Strategic thinking and problem-solving abilities.
- Understanding of marketing principles and B2B dynamics.
- Ability to identify growth opportunities for clients.
Collaborative Skills
- Proven ability to work effectively in a team environment.
- Strong negotiation and conflict resolution skills.
- Flexibility and adaptability in a dynamic work environment.
Why Join Pangolin Marketing?
- Work with a purpose-driven Tech for Good B2B SaaS agency.
- Collaborate with a team of marketing experts and strategists.
- Gain hands-on experience in client relationship management and project execution.
- Opportunities for professional growth and skill development.
- Work remotely with a flexible and dynamic work culture.
Important Links
Apply Link: Click here