Job Details
- Company: Micron Technology
- Job Position: Associate Engineer, IT Eng System Mgr
- Job ID: JR112672
- Location: Hyderabad, Telangana, India
- Qualification: Fresh graduates with relevant technical knowledge can apply
- Experience: 0 years; freshers are eligible
- Job Type: IT Infrastructure and Systems Support
- Work Schedule: 24/7 rotational on-call support
- Mandatory Skills: Linux and Windows operating systems
- Estimated Salary: ₹4 LPA – ₹8 LPA. This is an indicative estimate for an entry-level IT systems support role in Hyderabad; the actual salary depends on Micron’s offer and the candidate’s skills.
Job Overview
Micron Technology is looking for an Associate Engineer to support its IT engineering systems and infrastructure in Hyderabad. This role is open to fresh graduates and focuses on maintaining Linux and Windows systems, troubleshooting technical issues, monitoring infrastructure, and resolving incidents within agreed service-level targets. The selected candidate will work with IT, engineering, cloud, laboratory, and data centre teams. Knowledge of automation, cloud platforms, monitoring tools, and AI-powered productivity solutions will be useful. Candidates must have a strong willingness to learn and be comfortable providing rotational on-call support.
Key Responsibilities
- Support IT infrastructure, including operating systems, servers, laptops, desktops, applications, and hardware.
- Provide technical support for Linux and Windows systems.
- Work with laboratory, data centre, cloud, IT, and engineering teams.
- Provide rotational on-call support to maintain essential IT operations.
- Monitor incidents and resolve technical issues within service-level agreements (SLAs).
- Classify support tickets correctly and communicate their status.
- Escalate complex issues to the appropriate teams when required.
- Troubleshoot system problems and identify their root causes.
- Perform incident and problem management activities.
- Monitor system performance, analyse logs, and identify potential issues.
- Take preventive measures to improve system uptime and reliability.
- Maintain technical documentation and use knowledge bases to resolve recurring problems.
- Identify opportunities to improve IT support processes and workflows.
- Use automation, analytics, and AI-enabled tools to improve productivity and troubleshooting.
- Follow security policies, protect confidential information, and validate AI-generated outputs before using them.
Eligibility Criteria
- Fresh graduates with zero years of experience are eligible.
- Candidates must have knowledge of both Linux and Windows operating systems.
- Applicants should have an interest in IT infrastructure and systems administration.
- Candidates should understand basic troubleshooting and technical support concepts.
- Applicants must be willing to participate in 24/7 rotational on-call support.
- Candidates should be comfortable working with multiple technical teams.
- Applicants should be ready to learn new tools, technologies, and processes.
- Candidates should be able to analyse technical problems and identify possible solutions.
- Applicants must follow information security and compliance requirements.
- Candidates with knowledge of cloud platforms, automation, and infrastructure monitoring may have an advantage.
Required Skills
- Linux operating system administration and troubleshooting.
- Windows operating system support.
- Basic IT infrastructure and hardware knowledge.
- Incident management and problem resolution.
- Log analysis and system performance monitoring.
- Knowledge of service-level agreements and ticket management.
- Familiarity with Ansible automation.
- Understanding of Kubernetes or OpenShift.
- Familiarity with monitoring tools such as Zabbix and RH Satellite.
- Basic understanding of virtual machines and containers.
- Knowledge of cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform.
- Familiarity with Jenkins, CI/CD tools, and automation frameworks.
- Ability to use AI tools such as Microsoft Copilot and generative AI responsibly.
- Analytical thinking, communication, and teamwork.
- Willingness to learn new technologies and improve technical skills.
Why Join Micron Technology?
- Start your career with a globally recognised semiconductor and technology company.
- Gain practical experience in IT infrastructure and systems support.
- Learn how Linux and Windows environments are managed in enterprise settings.
- Develop troubleshooting and incident management skills.
- Gain exposure to cloud platforms, virtualisation, and container technologies.
- Build knowledge of automation and infrastructure monitoring tools.
- Explore the use of AI and analytics in IT engineering operations.
- Collaborate with IT, cloud, laboratory, and data centre professionals.
- Improve your technical knowledge through continuous learning and knowledge-sharing sessions.
- Develop a foundation for future opportunities in systems engineering, cloud operations, DevOps, and infrastructure administration.
Important Links
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