Deloitte is Hiring for Operations Analyst

Job Overview

Deloitte is seeking a motivated Learning Operations Analyst to join its Hyderabad team. The role involves supporting Talent Development and Learning Operations for Deloitte’s U.S. offices, providing end-to-end administrative, reporting, and coordination support. The ideal candidate will possess strong communication skills, attention to detail, and a customer-oriented approach. This is an excellent opportunity for individuals passionate about operational excellence and continuous learning within a global professional services environment.

Job Details

Company: Deloitte
Job Position: Analyst – Learning Operations
Location: Hyderabad, Telangana, India
Qualification: Graduate / Postgraduate / MBA
Experience: 0–5 years
Work Model: Full-time, On-site (Shift timing: 2 PM – 11 PM)
Salary: ₹4,50,000 – ₹7,00,000 per annum (estimated based on role and location)

Key Responsibilities

1. Provide administrative and backend support for learning operations across global Deloitte offices.
2. Manage systems and databases to ensure accurate and timely data entry.
3. Communicate effectively with internal stakeholders and team leads regarding training operations.
4. Perform quality checks on deliverables before submission to clients.
5. Maintain ownership and accountability for assigned processes and deliverables.
6. Prioritize and manage time effectively to handle multiple requests simultaneously.
7. Collaborate with team members to achieve common business goals.
8. Support planning and coordination of virtual and in-person training events.
9. Assist in preparing reports, dashboards, and training documentation.
10. Troubleshoot and resolve issues related to training logistics and operations.
11. Coordinate with cross-functional teams to streamline learning workflows.
12. Maintain confidentiality and compliance with Deloitte’s operational policies.
13. Contribute to continuous improvement initiatives and process enhancements.
14. Support communication and scheduling for various global programs.
15. Uphold Deloitte’s quality standards and client satisfaction goals.

Required Skills and Knowledge

1. Strong verbal and written communication skills.
2. Knowledge of professional email etiquette.
3. Basic proficiency in Microsoft Excel (sorting, filtering, removing duplicates).
4. Ability to create basic PowerPoint presentations.
5. Experience using virtual collaboration platforms such as Zoom, MS Teams, or Saba.
6. Strong organizational and multitasking abilities.
7. Ability to interact effectively with internal clients and stakeholders.
8. Basic knowledge of handling cases or support tickets.
9. Strong attention to detail and commitment to accuracy.
10. Team-oriented mindset with a collaborative approach.
11. Good problem-solving and analytical thinking skills.
12. Willingness to work in rotational or evening shifts.
13. Strong sense of accountability and ownership.
14. Process-oriented and capable of following detailed instructions.
15. Adaptable to changing business priorities and deadlines.

About Deloitte

Deloitte is one of the world’s leading professional services firms, offering solutions in consulting, tax, audit, and financial advisory. With a global network of member firms across 150+ countries, Deloitte drives innovation and transformation for clients in diverse industries. In India, Deloitte’s U.S. offices provide vital support services across various domains, fostering professional growth, diversity, and inclusion within a collaborative work environment.

Why Join Deloitte

1. Opportunity to work with a global leader in professional services.
2. Exposure to international learning and talent development processes.
3. Collaborative and inclusive work culture that values innovation.
4. Access to professional training and career advancement programs.
5. Competitive compensation and comprehensive benefits package.
6. Work-life balance supported through structured shift timings.
7. State-of-the-art facilities including the Deloitte University (DU) Leadership Center in India.
8. Opportunities to contribute to impactful business and community initiatives.
9. Recognition programs that celebrate performance and contribution.
10. A culture focused on mentorship and continuous learning.
11. Global exposure through interaction with U.S. and international teams.
12. Strong emphasis on employee well-being and personal development.
13. Commitment to sustainability and responsible business practices.
14. Encouragement of creativity, leadership, and innovation.
15. Join a firm where purpose, people, and performance intersect.

Important Links

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