Cognizant is Hiring for Process Executive

Job Summary

Cognizant is looking for a Process Executive – HC with 0 to 2 years of experience to join our growing team. This role requires mandatory technical skills in MS Excel and domain experience in Provider and Payer. The position is work-from-home and involves night shifts. Proficiency in English (Read/Write/Speak) is required.

This is an excellent opportunity for freshers and experienced professionals to build a career in healthcare process management while working in a dynamic, fast-paced environment.

Responsibilities

1. Data Management & Analysis

• Perform data entry and analysis using MS Excel to support various healthcare processes.
• Ensure accuracy, completeness, and consistency of data across multiple platforms.
• Organize, validate, and maintain large datasets with efficiency.
• Identify errors, inconsistencies, and missing information and take corrective actions.
• Generate reports, summaries, and insights from healthcare data.

2. Process Optimization & Collaboration

• Work closely with team members, supervisors, and stakeholders to improve workflow.
• Identify bottlenecks and inefficiencies in healthcare processes and suggest improvements.
• Handle provider and payer-related tasks with precision and a high level of attention to detail.
• Maintain data security and confidentiality, adhering to HIPAA and compliance standards.

3. Communication & Compliance

• Effectively communicate with team members, managers, and healthcare professionals.
• Ensure strict adherence to company policies, procedures, and healthcare regulations.
• Participate in team discussions, feedback sessions, and knowledge-sharing activities.

4. Healthcare Project Support

• Provide support for multiple healthcare-related projects as required.
• Assist in documentation, report preparation, and process audits.
• Track and monitor key performance indicators (KPIs) to ensure smooth operations.
• Collaborate with cross-functional teams on special projects and process improvement initiatives.

5. Training & Continuous Improvement

• Participate in training sessions and workshops to stay updated on industry trends and best practices.
• Improve technical and domain knowledge to enhance performance.
• Assist new team members with onboarding, mentoring, and training.
• Learn and adapt to new tools, software, and process changes.

6. Problem-Solving & Escalation

• Identify challenges, inconsistencies, and process gaps, and take proactive measures to resolve them.
• Escalate complex issues and bottlenecks to senior team members or management.
• Offer suggestions for automation and process enhancements to reduce manual work.
• Ensure smooth operations and compliance with industry regulations and client expectations.

Qualifications

• Education: Bachelor’s degree in any discipline (preferred but not mandatory).
• Technical Skills: Strong knowledge of MS Excel (Pivot Tables, VLOOKUP, Data Analysis, and Formulas).
• Domain Experience: Previous experience in Provider and Payer processes is a plus.
• Communication: Excellent English proficiency (Reading, Writing, and Speaking).
• Analytical Ability: Ability to handle complex data, identify patterns, and generate reports.
• Attention to Detail: Strong focus on accuracy, efficiency, and compliance.
• Adaptability: Willingness to learn and work in a fast-paced, changing environment.
• Teamwork & Independence: Ability to work both independently and in a team-oriented setting.
• Time Management: Strong ability to prioritize tasks and meet deadlines.

Certifications Required (Preferred but Not Mandatory)

• Certification in MS Excel or a related field.
• Training or certification in healthcare data processing is an added advantage.

Why Join Cognizant?

• Flexible Work Environment – Work from the comfort of your home with night shift support.
• Career Growth Opportunities – Build a rewarding career with upskilling, training, and promotions.
• Competitive Salary & Benefits – Enjoy industry-leading compensation, bonuses, and perks.
• Diverse & Inclusive Culture – Be a part of a collaborative, supportive, and energetic workplace.
• Global Presence – Work with a company that has a global footprint in the IT and healthcare industry.
• Cutting-Edge Technology – Gain exposure to latest tools, analytics, and automation platforms.

About Cognizant

Cognizant is a leading global professional services company that helps businesses transform through digital innovation. With a strong presence in the industry, Cognizant is a member of the NASDAQ-100 and has been recognized as one of Forbes World’s Best Employers 2024.

We leverage advanced technology and data-driven strategies to empower businesses in various sectors, including healthcare, finance, retail, and IT services. Our work culture fosters innovation, teamwork, and continuous learning.

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