Cognizant is Hiring for Jr Analyst

Job Overview

Cognizant is looking for a motivated Jr Analyst (Fresher) to join their team in Bangalore. This role involves evaluating pre-recorded audio calls and messages for Quality and Compliance in Google Ads. You’ll identify potential frauds, phishing, or sensitive information violations while delivering high-caliber service in a collaborative and energetic workplace.

Job Details

Company: Cognizant
Job Position: Jr Analyst (Fresher)
Location: Bangalore, India
Qualification: Bachelor’s degree (preferred) or relevant education
Salary: ₹2.5 LPA – ₹4 LPA (Estimated)
Employment Type: Full-Time
Work Model: Hybrid
Job Number: 00063799051
Date Posted: June 10, 2025
Travel: No

Key Responsibilities

1. Obtain consumer or provider information by listening to phone calls or messages.
2. Determine eligibility by comparing consumer or provider information to guidelines.
3. Identify scam, phishing, or sensitive information violations based on the recordings.
4. Meet delivery targets and quality metrics consistently.
5. Work effectively with other team members in a collaborative environment.
6. Utilize strong logical and analytical skills in daily routines.
7. Manage multiple tasks under pressure and handle fluctuations in workloads.
8. Be proactive, adaptable, and well organized in a team setting.
9. Provide accurate judgments and follow procedures.
10. Develop expertise in policy guidelines and regulations.
11. Support ongoing training and process improvement initiatives.
12. Implement best practices to aid team performance.
13. Utilize technical tools, including spreadsheets, to aid delivery.
14. Provide high-caliber service while upholding Cognizant’s ethical standards.
15. Contribute to delivering a measurable and meaningful impact.

Required Skills and Knowledge

1. Comprehensive and analytical skills (critical)
2. Good knowledge of navigating websites (critical)
3. Excellent communication skills (written and oral) (critical)
4. Ability to make decisions under pressure (critical)
5. Strong logical and analytical ability (cognitive ability)
6. Ability to multi-task and manage competing priorities
7. Excellent time management skills
8. Proactivity and strong organizational discipline
9. Collaborative team spirit
10. Basic knowledge of Microsoft Excel
11. Ability to learn and grow within the role
12. Willingness to perform in a dynamic workplace
13. Openness to training and process improvement
14. Flexible and adaptable to business needs
15. Attention to detail and strong work ethic

Preferred Attributes

1. Basic knowledge of US culture
2. Customer service experience (>1 year) — desirable but not essential

The Cognizant Community

Cognizant is a team of high-caliber individuals who appreciate and support each other in a collaborative and energetic workplace. We foster an innovative environment where you can grow and pursue your career path.
Cognizant (a member of NASDAQ-100 and Forbes’ World’s Best Employers 2024) is recognized as a leading, forward-thinking enterprise across the globe.

Why Join Cognizant

1. Collaborative and energetic workplace culture
2. Support from teammates and strong leadership
3. An opportunity to grow and develop your career path
4. Exposure to a range of enterprise clients and technologies
5. Flexible hybrid work model
6. Commitment to fairness, equity, and opportunity for all
7. Diverse team of over 300,000 associates globally
8. Ability to make a measurable and meaningful impact
9. Access to training and upskilling programs
10. Support for both professional and interpersonal growth
11. An innovative workplace passionate about transformation
12. Transparent and trustworthy leadership team
13. Culture founded on strong ethical standards
14. Collaborative community passionate about delivering the best for clients
15. Global enterprise recognized by Forbes’ World’s Best Employers

Important Links

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